“King County government has a long history of leading the charge in public-sector performance improvement. We have embraced the powerful ideas in this book with great success. We are well on our way to becoming one of the best run governments in America, with our teams and employees being more efficient, more effective, and more accountable than ever. Solving the People Problem is a great read for any leaders looking to drive more emotional intelligence and team cohesion across their workforce.”

Caroline Whalen