Need Some Help?

Communications

Do you need to find a better way to interact with a co-worker that you have struggled to connect with?

Look them up in Colleagues to understand how to better work together. If they are not in Catalyst, estimate their style and use the Building Better Relationships area of Catalyst to gain insight and ideas.

Do you want to see how you can become a more valuable worker and find greater success?

In the What Drives You section, the bottom part of the page covers three specific strategies that can help improve your results.

Conflict

A meeting did not seem to go well with another member of the group and you are not sure exactly why. Do you want to be better prepared in the future so things don’t go off the rails?

Use the Colleagues with that individual to find ideas to better approach future interactions to improve the ability for a successful result in the future.

Do you need to have a tough conversation with a co-worker and you want to make sure you don’t make it tougher by something you say, or forget to say?

In the Colleagues, near the bottom of the page is an area that gives some hints and tips around handling tension when working together. This can be a helpful resource in getting ready for the conversation.

Do you want to share important feedback with a co-worker and want to make sure you share it in a way it can be heard?

Gain an understanding of what Motivates and Stresses the person you will be providing feedback. How can you create some safety in the conversation to invite them to better hear the message.

Teamwork

Are you joining a new team in the organization?

Use the Colleagues section of Catalyst to begin learning about your new teammates.

Do you find that your team meetings don’t produce the results that they could?

Take a look at the mix of styles in your team. Are people with different viewpoints able to offer them? Is there time for processing information before decisions? Have we created a psychologically safe place to each fully participate in the meetings? Where do the meetings tap into people's stressors and risk shutting people down.

Are you joining a project team to resolve an issue for your organization?

Use your styles in building ground rules for the team up front to ensure the team functions smoothly. A good understanding of the Stressors and Motivators of the group members as well as Priorities of each team member can be helpful. Another great resource is in Building Better Relationships with the section on When Problems Need to Be Solved.

Sales and Customer Service

Do you have trouble clicking with all of the customers you are trying to support and want to make sure you can make them feel heard a little better?

Use the You and Other Styles and the Building Better Relationships areas of Catalyst to develop your skills on identifying style and learning to adapt to improve relationships with your clients.

Leadership

Have you been promoted to lead a team of people you don’t know well and want to figure out how to work best together?

Take a look at your new Colleagues to understand a little about them and provide the opportunity to begin getting to know them better through conversation.

Do you want to develop a member of your team in a way that really allows them to flourish?

Use the style information in Colleagues to sit down with the person to have an open dialogue about how you can best support them in their development journey.

Do you want to reward someone on the team in a way that is meaningful to them?

Understand their style and what might be viewed as a great recognition from their point of view. Pay attention to the stressors of their style and make sure that your reward is based on their needs, not yours.

Decision Making

Do you need to present your ideas to someone to gain their buy-in?

Look them up in the Colleagues section and go to the area near the bottom that outlines how to better build buy-in with each other including benefits, roadblocks and tips.

Do you have had trouble getting your ideas heard in the group and want to see what you can do to change that?

Review the different styles that make up the group in the Building Better Relationships section and review When You Need To Be More Effective for  ideas on how to improve your approach in the future.

Do you have a few decisions where you may have missed considering other perspectives?

Go to What Drives You to understand your Priorities and how they might be influencing your decision making.

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