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Solving the People Problem
Book Reviews

“A practical guide to fortifying the health of your organization. Brett and Evans provide genuine examples we can all relate to in life. “Solving the People Problem,” provides solutions and tools to build capacity within every company and team. They take on addressing the most over looked and under utilized aspect in the workplace, investing…

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- Mason Chock

“As a human resources and organizational development professional, I find the concepts in this book to be indispensable. If you want people in your organization to work together more effectively and productively, give them a copy of Solving the People Problem and teach them about DISC-EQ.”

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- Kimberly Kochurka Shaw

“King County government has a long history of leading the charge in public-sector performance improvement. We have embraced the powerful ideas in this book with great success. We are well on our way to becoming one of the best run governments in America, with our teams and employees being more efficient, more effective, and more…

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- Caroline Whalen

“Brett and Evans have been helping San Diego Humane Society solve the people problem for several years. During that time we’ve doubled the size of our workforce and quadrupled the number of animals we serve (now at over 50,000 a year!). Our organizational culture is stronger than ever, in large part due to the efforts…

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- Dr. Gary Weitzman

“Solving the People Problem is a must-read at a critical time. Trust in leaders is declining and the only way to reverse that trend is to invest in improving human relationships. Leadership is a relationship, and succeeding at leading requires excelling at building and sustaining that relationship. Brett Cooper and Evans Kerrigan’s new book enables…

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- Jim Kouzes

“Whether you’re a first-time manager or a seasoned leader, the tangible tools outlined in this book provide you with the methodology for success. Imagine a workplace where people communicate consistently with respect and empathy. Oh what a wonderful world it could be!”

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- Katherine Shenar

“This book is an excellent “go to” guide for the human side of work. Through years of experience and brilliant storytelling, the authors share tools and strategies for working together better. It’s clear when you read the book that the authors have “been there and done that.” They are using their real-world experience combined with…

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- Amy Leneker

“Brett and Evans hit it out of the park with this book. It’s an easy read that draws you in with relatable stories about people solving their “people problems” using DISC-EQ and explains to you how you can build up your own DISC-EQ. This book is a must read for anyone who uses DISC in…

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- Stephanie Stranko

“Love this book! The concepts and framework are immediately applicable for any leader in any organization. This book clearly pulls from firsthand experience and insights sharing the value of emotional intelligence, building relationships, and effective collaboration to deliver results. This book is so timely given the new issues facing many of us adjusting to working…

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- Chauntelle Hellner

“Even the kindest and most well-intentioned teams have people problems. Sometimes it’s relatively simple to diagnose, such as when one boisterous team member constantly interrupts a quieter teammate. Most of the time, though, it’s a bit of a mystery why two people can’t communicate, don’t trust each other, and can’t resolve conflicts and move ahead….

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- Gwen Voelpel

“As an HR Business Partner (HRBP), I can attest that most leadership problems are people problems; it boils down to relationships. Cooper and Evans point out poignantly that since people are messy, it’s crucial that leaders know themselves, know how to connect with those around them, and learn how to build effective relationships that values…

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- Helen Ann Lisowski

“There is an expectation that leaders have “people skills.” This vague term is an amalgam of communication skills, listening, connecting with others, managing conflict, negotiation, empathy, and the list goes on and on. These typically aren’t skills learned in classes, but rather are learned over time. And these are often hard, painful lessons. Brett Cooper…

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- Reid Swanson

“Solving the People Problem is highly readable with deep insights about how to enhance communication in the organization. It’s clear the authors bring a wealth of experience and tools to use (DiSC) to help team players understand each other more deeply in order to strengthen communication and productivity. I highly recommend this book to anyone…

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- Holly Allen

“Authors Brett Cooper and Evans Kerrigan provide an action-focused navigation through what is easily the most tricky and difficult thing about work: the people! By helping readers understand the foundations of Emotional Intelligence and pairing that with how to best understand yourself and those around you, they help build much needed skills for today’s workplace.”

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- KJ Jenison

“Whether you’re an internal or external coach, helping teams and leaders communicate and resolve conflict in an emotionally intelligent way has never been more important. As George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place”. This book and the corresponding field guide gives coaches practical tools…

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- Amy Dunn

“Brett and Evans have presented in an engaging way a true story about the workplace we all live in and contribute to — one filled with people and personalities coming together to achieve a common goal. This book is full of practical ideas and tools, experiences of people who truly care and poignant reminders that…

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- Audrey Lang

“Solving the People Problem is a practical tool that provides readers with strategies to build stronger teams. Blending concepts from DiSC with emotional intelligence, the authors equip us with real world examples and scenarios to help us navigate complex work environments. This book empowers all leaders to take ownership of ways they can make the…

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- Kendall Mealy

“This book dives into the “people problems” that plague even the most well-intentioned among us. Utilizing real-life stories, decades of experience, and an easy-to-read style, Evans and Kerrigan have provided a practical primer on emotional intelligence. They simplify the process of using the DiSC system to achieve genuine connection through thoughtful communication. Highly, highly recommend!”

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- Abigail Nishimoto

“A thought-provoking look at better understanding yourself and the people around you. No one accomplishes anything significant without the involvement of others, and this book provides heaps of insights and practical advice about how to create authentic and meaningful relationships that enable people to work together effectively. The book has a personal feel to it,…

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- Barry Posner